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Braised Beef Shank w/Noodle And Wonton w/Spicy Sauce @ Chef Hung And a Rant!!!

12.50 for beef/noodle 5.00 for Wonton
(tax and tip not included)

Chef Hung Taiwanese Beef Noodle
19369 Stevens Creek Blvd #100, Cupertino, CA 95014
(408) 899-2511
11AM–3PM, 5–10PM

Around lunchtime a few of us decided to check out the new beef noodle place #ChefHung here in Cupertino, CA.  I ended up deciding on two items Braised Beef Shank w/Noodle and a Wonton w/Spicy Sauce.  Each was labeled with a chili pepper icon so I assumed it would be "spicy".  Sadly neither dish was spicy in the least, and a quick poll of the table of the other spicy dishes ordered also confirmed that there was zero spice.   With that said they did have flavorings to "enhance" the spicy on the table and in the end I completely forgot to add additional spice to actually make it spicy, but if its labeled on the menu as spicy I expect it to BE spicy!  

The dishes were very good however, but if you were't versed in how a fresh hand pulled noodle was the texture could be a bit off.  The wonton I was a bit disappointed being that it came in a bright red sauce, again not spicy in the least, and the wontons filling and texture was very "bland", I made the comment to a co-worker that they tasted and the texture was if you'd have over cooked gnocchi.  The wontons were $5.00, and the dish was about the size of your hand if you made a fist, so the menu pictures aren't a good judge of size.

Which brings me to the Beef Braised Shanks w/Noodle.  The bowl was a nice size, but as others have mentioned in reviews there is another shop within walking distance with the same dishes and for cheaper.  This dish was $12.50.  Its a hearty bowl with some nice beef bits floating in a rich beefy broth, and the noodle are very chewy and bouncy and very satisfying to eat.  I very much enjoyed this dish despite not being spicy at all.  Its great for a fall/winter lunch.

The service was just ok, they took a bit of time to fill the waters, and take our order, one of my co-workers had to be back for a 1pm meeting and despite arriving at 12:15 (we did have to wait about 5 min to be seated) they didn't actually come by to take our order until 12:38 so sadly he only had hot tea.

Sorry if I go on a bit of a rant regarding "the bill".  Like a lot of biz's there seems to be a trend in the bay area that, while accepting credit cards in exchange for meals they frown on or outright refused to accept more than one or two credit cards for payments.  Which to me is absurd.  

Now, I understand why people can be difficult and wanting to only pay for items they order, but typically, the group I roll with all get about the same priced items, and we all tend to not care if we split the bill evenly among multiple cards.  If we know we're going to a place where we tend to get vastly different items and prices we ask for separate checks ahead of time.  Also with the advent of newer register systems its quite easy to "split the bill" and in some instances you can even charge only your items to a specific card on a bill, so in this modern era I don't see the fuss with getting the bill split or giving multiple cards.  

There are many smaller mom and pop places we go to, Ramen Tenma for one, who say nothing of multiple cards even with groups of 8 or more!  So I'm really wondering if its the server who is just being lazy and not wanting to run the cards or if there is some kind of hidden fee the restaurant is having to pay, as far as I know its just a percentage so it shouldn't matter for the restaurants.

Which bring me to my main point, how is paying with multiple credit cards, albeit if your being easy peasy about splitting the bill evenly across 2, 3, 4 cards or more, different than if we EACH went in to dine solo and each paid by credit card.  This is the gist of my frustration, multiple diners vs if we each went to dine solo, its still the same number of credit cards its still the same number of diners.

As you can tell by now that this place ended up refusing to split the bill on 3 credit cards and only would accept two.  

Its 2016, you're in the heart of Cupertino, Apple is right down the street.  You would expect them to accept android pay, apple pay, pay pal, square, etc.  Also this is a multinational chain, this is not a mom and pop shop.  My local cheese steak place accepts square.  Why is this such a hassle in our increasingly cashless society.   Sadly this place may suffer, if they don't get their food done according to their menu,  and if they don't start getting with the times, especially in Cupertino.

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